Privacy Policy

Ruam Wealth ("we", "us", "our") is an education organisation registered in Bangkok, Thailand. We operate financial education programmes for adults and collect a limited amount of personal information in order to do so. This Privacy Policy explains what we collect, why we collect it, how we protect it, and what rights you have in relation to your data.

This policy applies to personal information collected through our website at ruamaweaq.biz, through our enquiry form, and through the programme enrolment process. It does not apply to third-party websites linked from our site.

If you have questions about this policy, please contact us at [email protected].

We collect only the information necessary to respond to your enquiry and to administer your programme participation. This includes:

• Your full name
• Your email address
• Your phone number (if you choose to provide it)
• The content of any message you send through our enquiry form
• Programme attendance records and payment confirmation

We do not collect sensitive financial data, identification documents, or information about your assets or liabilities through our website. Any financial information discussed during programme sessions is treated as confidential and is not recorded or stored in any system.

We also collect certain technical data automatically when you visit our website, including your IP address, browser type, and pages visited. This is used solely for website administration and security purposes.

Legal basis for processing: Where you contact us through our form, the legal basis is your consent. Where we process data to administer a programme you have enrolled in, the legal basis is the fulfilment of a contract. We process technical site data on the basis of legitimate interest in maintaining website security and improving our service.

We use personal data for the following purposes:

• To respond to your enquiry about a programme
• To confirm your enrolment and provide session details
• To process payment and issue receipts
• To communicate with you about programme logistics (date changes, venue details)
• To send feedback forms after programme completion
• To respond to questions about programme content after your session

We do not use your personal data for marketing purposes without your explicit consent. We do not share your data with financial product providers, banks, or insurance companies under any circumstances. We do not sell data to third parties.

Data retention: Enquiry data is held for twelve months after last contact. Programme enrolment and payment records are held for seven years in accordance with Thai accounting and tax requirements. You may request deletion of your enquiry data at any time.

We take the security of your personal data seriously. Our measures include:

• Secure encrypted connections (HTTPS) for all data transmitted through our website
• Access to personal data restricted to staff directly involved in programme administration
• No personal data stored on personal devices or shared through unencrypted channels
• Annual review of data handling procedures

In the event of a data breach that may affect your rights or freedoms, we will notify you and the relevant Thai supervisory authority within 72 hours of becoming aware of the breach, in accordance with the Personal Data Protection Act B.E. 2562 (PDPA).

Our website uses cookies to function correctly and to understand how it is used. Essential cookies are required for the site to operate. Analytics and preference cookies are optional and require your consent. You may manage your cookie preferences at any time through our Cookie Policy page.

Under the Personal Data Protection Act B.E. 2562, you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data where we are not required by law to retain it.
• Right to data portability: You may request your data in a commonly used electronic format.
• Right to object: You may object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the Personal Data Protection Committee of Thailand if you believe your rights have been infringed.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website may contain links to external websites, including the Stock Exchange of Thailand, the Bank of Thailand, and the Social Security Office. We are not responsible for the privacy practices of these organisations and encourage you to read their respective privacy policies before providing any personal information.

We use Google Analytics to understand website usage. Data collected by Google Analytics is processed in accordance with Google's privacy policy and is aggregated — it does not identify individual visitors.

We may update this policy from time to time to reflect changes in our practices or in Thai data protection law. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any change constitutes acceptance of the revised policy.